take great care of all critical customers comments of on the topics of Warranty and Service.

There is a 24-month manufacturer's warranty for all MAAN cooker hoods. You get a long-term warranty carried out in the country of purchase and in other countries where MAAN is present – there will be no surprises.

All messages from clients are processed individually, with aim to provide the best customer service.


Returning products by post.
If you wish to return an online purchase via post, please follow the instructions outlined below. Please note we do not offer pre-paid postal returns.
•    Ensure the product(s) is in a securely wrapped parcel. Complete and place the returns address label provided on the parcel.
•    The returns address is: MAAN KITCHEN TECHNIC LTD, UNIT 5
•    Take the parcel (with the enclosed returns form) to the Post office. Ask the Post office for your proof of posting certificate. The clerk will stamp the proof of posting on dispatch and you should retain this until you receive your refund. Regrettably we can only provide a refund for a lost return once we have been provided with A proof of posting certificate. please see Company Return Policy.


Returning products to a warehouse (for UK customers only)
If you wish, you can return a product to a MAAN KITCHEN TECHNIC warehouse located in the UK within 28 days of despatch, with the Tax Invoice enclosed.please see Company Return Policy.

The Tax Invoice must be presented and you will be asked for the reason for the return and whether you would like an exchange or refund.

You will not be charged a fee for exchanging or returning a product.



*Price including VAT, plus additional shipping cost depends on the choice of payment.
**Total minimum cost of shipping the goods*
***The cost of connecting to the hotline is the same as any standard phone number. Operator fees apply.
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